We will notify you of any issues after maintenance on 9/22 ( Fri).
■ (Fixed) An issue where the base price of some players does not change
- There is an issue where the base price of some players does not change.
- We are investigating the cause, and will notify you through a notice when a fix is made.
> Fixed through an unmaintained patch on 9/22 (Fri).
■ (Fixed) The issue where the number of [UCL24] tokens in the UCL24 special store was applied incorrectly.
- It has been confirmed that the number of [UCL24] tokens for some products purchasable in the Store > Event Store > UCL24 Special tab was incorrectly applied.
We will identify the cause and make a correction, and the correction schedule will be announced through additional notice.
- Directors who have acquired UCL24 tokens are requested to use the product after the problem has been corrected.
> Fixed through an unmaintained patch on 9/22 (Fri).
■ (Fixed) Non-payment of some rewards for Welcome to FC MOBILE event
- An issue has been identified where the KH12 uniform included in the Begin to FC MOBILE and Return to FC MOBILE rewards is not provided.
- Compensation excluding uniforms is being paid as normal, and we will inform you through a notice if any changes are made in the future.
> Fixed through an unmaintained patch on 9/22 (Fri).
■ (Fixed) Some players’ abilities were applied incorrectly.
- We have confirmed that you have submitted your opinions regarding the abilities of some new players added after the maintenance on 9/22 ( Fri).
We will notify you through additional notice when the player's abilities will be revised.
> Target players: D. Drogba, Cha Du-ri, Neymar Jr, Milinkovic Savic
> Fixed through an unmaintained patch on 9/22 (Fri).
■ Game-ending phenomenon that occurs with some returning coaches
- Directors who log in for the first time after the update in May 2023 may experience crashes/quits when using the game.
- To use the game smoothly, please be sure to delete and reinstall the existing app before using it.
※ However, since game information may not be saved when deleting and reinstalling the app in the guest account, we recommend linking your account before using it to ensure safe account protection.
■ Game use is not smooth when using the app player.
1) When playing a game using the App Player, an unspecified network error pop-up may be displayed.
2) When using camera perspectives 3 and 5 during a game using the app player, there is an unspecified phenomenon where the game is obscured by the stadium.
- We will determine the cause and notify you through a notice when a fix is made.
■ Game updates (downloads) are not smooth for some iOS managers.
- Directors using iOS who are having difficulty updating (downloading) the game, please use the update (download) according to the version you are using.
*Under iOS 13 : Update possible via Wifi
*iOS 13 or higher: Update available via wireless network and Wifi
■ Inability to purchase certain products in some markets
- In some markets, the price of certain products is displayed as (-) and cannot be purchased. (Eligible product: 2,900 + free 450FV)
- We will determine the cause and notify you through a notice when a fix is made.
■ Founders 24 - 1st Program Chapter 2 Partial Reward Period Changed
- Founders 24 - The 'Special Exchange' of Chapter 2 of the 1st program will be available even after the maintenance on 9/22 (Fri).
If the Chapter 2 special exchange ends in the future, we will notify you through a notice.
■ An issue where some teams’ uniform colors appear similar when using UCL tournaments.
- In the UCL tournament, Bayern Munich and Manchester United have similar uniform colors, so it may be difficult to tell them apart during the match.
- It may vary depending on the device and settings you are using, and we will notify you through a notice of future changes.
■ Campaign > Benefits Guide Text in some areas appears overlapping
- In the Campaign > Benefit Information area, there is an issue where some text in the section providing probability information appears overlapping.
- This content will be corrected through future inspection.
- Probability information for paid products in the game can be checked by clicking the ⓘ button in the description box.
■ Unable to check notices prior to FC MOBILE update
- The official community address has changed with the FC MOBILE update, so some notices registered before the update may not be visible.
■ Issue where campaign benefit 1 reward was applied incorrectly
- It has been confirmed that Campaign Benefit 1 [Kickoff] Player 100-114 reward was incorrectly applied to [Kickoff] Player 110-114.
- We will determine the cause and notify you through a notice when a fix is made.